Viteyes Frequently Asked Questions

Thank you for shopping with us. Below you will find answers to our most frequently asked questions. You can also call our customer service professionals Monday through Friday from 9 a.m. through 6 p.m. EST at 1-800-890-3937.

In 2002, when we started our company, Vitamin Health, we determined a mission to help people protect their sight. Today, Viteyes products are recommended by eye care professionals worldwide.

Viteyes is built on the pillars of education, quality products, customer experience, and advocacy where we envision a brighter, healthier future for all. We remain committed to developing the highest quality vitamins and supplements built on the strength of science and inspired by the practice of ophthalmology to keep your Life in Sight™.

Viteyes products may be ordered online through Viteyes.com, via mail, or by phone at 1-800-890-EYES (3937). Our friendly customer service representatives are available for phone orders Monday through Friday from 9 a.m. through 6 p.m. EST. Viteyes products are also available locally at GNC and select Target stores (Viteyes Classic AREDS 2 Softgels).

To order by mail, please send check or money orders to the following address:

Vitamin Health, Inc.
P.O. Box 251274
West Bloomfield, MI 48325

*Remember to indicate shipping address, name of the product you wish to order, and quantity.

Viteyes is focused on the latest research to provide exceptional eye health products, while bringing transparency to the forefront. Our products are based on clinically proven formulas that enable you to supplement your vision health.

All of our products are manufactured in the U.S.A., using the finest ingredients from quality sources around the world. Viteyes eye vitamins are independently tested to ensure consistent potency. We conform to the strictest manufacturing practices for quality, including those set by U.S. regulations for Good Manufacturing Practices (GMP). All of our products meet relevant USP (United States Pharmacopeia). Our products are labeled clearly with “FREE FROM” for those consumers concerned about allergens.

Ordering is available online, by phone, or by mail. Our products are shipped directly to your home, eliminating the stress of shelf confusion caused by numerous products that do not contain the correct dosages, ingredients, quality, or guaranteed potency.

Becoming a member of our Viteyes For Life autodelivery program qualifies you for automatic shipments, to make sure you never run out of the vitamins you need to support healthy eyes. In addition, you receive 10% off all recurring orders as part of the Viteyes For Life autodelivery program.

Viteyes wants to make consumer experiences simple and educational. By putting our customers’ satisfaction and needs first, we strive to help you with a clear Vision for Life.

  • Viteyes accepts all major credit cards: Visa, Mastercard, American Express, and Discover.
  • Mail orders may be paid for with money orders, checks, or credit cards.
  • All autodelivery orders must be paid by credit card. Money orders and checks are not accepted for autodelivery orders.

To order by mail, please send check or money orders to the following address*:

Vitamin Health, Inc.
P.O. Box 251274
West Bloomfield, MI 48325

*Remember to indicate shipping address, name of the product you wish to order and bottle quantity desired.

Orders placed before 3:30 p.m. EST typically ship the same day. Orders totaling 3 bottles or less are typically shipped via United States Postal Service. Orders totaling 4 bottles or more are shipped via UPS Ground.

Shipping is free for any purchase of $44 or more, and free shipping is included for any member of the Viteyes For Life autodelivery program. Orders that do not meet our free shipping requirements will be estimated by weight/location in the cart.

There are two levels of Viteyes For Life:

  • Tier 1: Includes all benefits including autodelivery, 10% off all orders, free shipping, and access to Viteyes education material.
  • Tier 2: Members receive Viteyes educational and promotional material.

Viteyes For Life autodelivery is a “worry-free” program that ensures you never run out of your Viteyes eye health supplements. Orders are typically shipped every 90 days. You receive a 10% discount and free shipping on all orders within the United States. When you sign up for Viteyes For Life autodelivery, you will receive a free pill holder and free 3-month supply of Viteyes Classic Multivitamin AREDS 2 Companion.

You can sign up for our Viteyes For Life autodelivery program when you order online or by calling 1-800-890-EYES (3937). Just select the “autodelivery” option on the product page when adding it to your cart.

To change the ship date on your next autodelivery order, you simply sign into your account on the Viteyes website. Choose “View Autodelivery Orders” to change your next shipping date. For additional help, contact our customer service team at 1-800-890-EYES (3937) Monday through Friday from 9 a.m. through 6 p.m. EST or via our website at Viteyes.com/contactus.

  • To view your next shipment date simply log into “My Account” on the Viteyes website. Next, choose “View Autodelivery Orders” and view the date for the next order under “Scheduled to ship.”
  • You can also view your next shipment date by looking at your previous invoice.
  • For additional help, contact our customer service team at 1-800-890-EYES (3937) Monday through Friday from 9 a.m. through 6 p.m. EST or via our website at viteyes.com/contactus.

You can change your autodelivery address by logging into your account at Viteyes.com and clicking on “Autodelivery Orders.” Then add a new shipping address or choose from another one in the dropdown. You may also contact customer service for assistance at 1-800-890-EYES (3937) Monday through Friday from 9 a.m. through 6 p.m. EST or via our website at Viteyes.com/contactus.

To cancel your autodelivery membership, please call Monday through Friday from 9 a.m. through 6 p.m. EST at 1-800-890-EYES (3937), and a customer service representative will assist you.

Viteyes offers AREDS 2 in different delivery methods (capsules, softgels, and powder) with unique options that are right for you. All Viteyes Classic AREDS 2 Formulas are based on the AREDS 2 study conducted by the National Eye Institute regarding age-related eye degeneration and supplementation.

To learn more about each Viteyes AREDS 2 supplement, click here.

Viteyes offers an AREDS 2 Powder to mix in water. The Viteyes Classic AREDS 2 + Multi Powder also includes a daily multivitamin in one daily dose. Some consumers even take our Viteyes Classic AREDS 2 Capsules, open the capsule, and sprinkle it in on their food or in their drink. Choose whatever is right for you!

Viteyes will gladly exchange or refund any unopened bottles within 14 days of purchase. Due to health and safety reasons, we cannot issue refunds on opened bottles. Please note: refunds may be subject to a shipping and handling fee.

Vitamin Health is the parent company of Viteyes. In 2002, when Vitamin Health was formed, we launched the Viteyes eye health supplement line.

  • “I really was impressed with the Viteyes website, quickness of delivery and customer service.”

    — Patricia R.
  • “I am happy with these vitamins. They have everything I had been taking using two different supplements and cost a lot less. What's not to like?”

    — David B.
  • “After taking AREDS 2 Softgels for three months, my eyes are far more comfortable than before.”

    — Gerald K.
  • “Since using your product my eyes have been much more comfortable. I highly recommend it."

    — Anna Marie H.
  • “I am getting all my required vitamins in one tablet."

    — Jack P.
  • “I am getting all my required vitamins in one tablet."

    — Nancy H.
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